1) Overview

At OnestopDP, your privacy and the security of your personal information are extremely important to us. This Privacy Policy explains what we collect, how we use it, and the choices you have when you visit OnestopDP.com, request a custom printing quote, place an order, upload artwork, or contact our Tampa, Florida team.

2) Information We Collect

When you use our website or services, we may collect:

• Contact information: name, email address, phone number, company name, and address (when provided)

• Quote and order details: products selected, sizes, quantities, deadlines, notes, and communication history

• Artwork and files: designs, logos, images, and print-ready files you upload for production or proofing

• Payment processing data: payments are handled through secure payment providers; we do not store full card details on our servers

• Website and device information: IP address, browser type, device details, pages viewed, and basic analytics data

3) How We Use Your Information

We use the information you provide to:

• Send quotes, proofs, approvals, invoices, and order updates

• Produce and fulfill your print products (such as banners, business cards, yard signs, decals, and more)

• Provide customer support, answer questions, and confirm print specifications

• Improve our website experience, product offerings, and service quality

• Communicate with you by email, phone, or SMS only when you request or opt in

• Protect against fraud, misuse, and unauthorized activity

• Comply with legal and operational requirements

4) SMS / Text Messaging Privacy

If you opt in to receive SMS messages from OnestopDP, we may text you about your quote request, design proof approvals, production status, pickup/delivery coordination, and customer support.

SMS details:

• Msg & data rates may apply

• Message frequency varies

• Reply STOP to unsubscribe

• Text HELP for help

• Consent is not a condition of purchase

No SMS Sharing for Marketing:
We do not sell or share your phone number or SMS opt-in consent with third parties for their own marketing. We may use trusted service providers to send messages on our behalf, strictly to deliver the communications you requested.

5) Cookies & Analytics

We may use cookies and similar technologies to keep the website running smoothly and to understand how visitors use our pages. This helps us improve performance, navigation, and content. You can manage cookies through your browser settings. Disabling cookies may affect some features.

6) How We Share Information

We only share personal information when needed to operate our business, including:

• Service providers that support hosting, forms, email, messaging, analytics, and customer service

• Payment processors to complete transactions securely

• Shipping or delivery partners to fulfill orders and deliveries

• Legal or safety purposes when required by law or to protect our customers and business

We do not sell your personal information.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7) Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure. If you believe your information has been compromised, contact us right away.

8) Data Retention

We retain personal information only as long as needed to provide our services, maintain business records, meet legal obligations, resolve disputes, and enforce agreements.

9) Your Choices

You can request access, updates, or deletion of your information where applicable. You can also:

• Opt out of marketing emails using the unsubscribe link (if available)

• Opt out of SMS at any time by replying STOP

10) Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

11) Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Last Updated date.

12) Contact Us

Questions about this Privacy Policy? Contact us:

OnestopDP
2437 S 86th St E, Tampa, FL 33619
📞 (813) 400-3327
✉️ sales@onestopdp.com