Printing Errors


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SupportPolicies › Printing Errors

As an online printer, we know errors can happen. Onestopdp is not liable for printing errors in a final online printing product caused by any of the following reasons: 

General Printing Errors

  • Spelling, grammar, or punctuation
  • Incorrect graphics and design elements
  • Color transparency issues
  • Damaged fonts
  • Overprints (printing one color on top of another or “trapping”)

File Setup Errors

Onestopdp is also not responsible for improper file setup, such as:

  • Bleeds
  • Crop marks
  • Finished product size
  • Die lines
  • Folds/scores/perforations
  • Page alignment
  • Page orientation

Onestopdp does not make any changes to design elements in the digital print file without customer approval.

If you have questions about this or any printing services, please contact customer service.

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